DialDesk

Dashboard

Thursday, Oct 29 · Solar Outbound campaign
Calls today
47
▲ 12% vs yesterday
Connects
19
40% connect rate
Appointments
4
2 to daily goal of 6
Callbacks due
3
1 overdue
Up next: Maria Reyes · Austin, TX
Leads waiting in today's queue — new and follow-up first.

Lead pipeline

Where every lead stands right now
128
New
64
Contacted
23
Follow-up
11
Booked

Today's callbacks

Don't let these go cold

Recent calls

Your latest logged activity

Solar Opener

First 15 seconds — keep it warm and short
"Hi, is this [Name]? Great — this is Alex Rivera calling from SunPeak Solar. I'm reaching out because homeowners in [City] are qualifying for our no-upfront-cost panel program this month, and I wanted to check if your home qualifies. Do you have 30 seconds?"
"Perfect. Quick question — roughly how much is your electric bill each month? … And is your roof mostly free of shade during the day? Great, based on that, you look like a strong candidate. I can book a free assessment — would tomorrow morning or afternoon work better?"
"Totally fair — most people say no before they hear the numbers. The short version: it costs nothing to check, and the average home here saves about $140 a month. Can I send you the one-page breakdown by text so you can look it over?"

"I'm not interested"

Acknowledge, reframe, one more question
"I hear you — and honestly, most of our happiest customers said exactly that at first. Can I ask one quick thing before I let you go: is it the cost, or have you just not seen numbers that make sense yet?"
"That makes sense. The program is built so there's no upfront cost — the payment replaces part of your electric bill, and it's usually lower from month one. A 15-minute assessment would show your exact numbers. Worst case, you keep the report."
"No problem at all — I'll be quick next time. When's a better moment, this evening or tomorrow morning? I'll keep it under two minutes, promise."

"Send me information"

"Happy to. So I send the right thing — are you more curious about the savings or how the install works? … Got it. I'll text that over now, and I'll check back Thursday to see what you thought. Fair?"

Voicemail Drop

Under 20 seconds — name, reason, callback number
"Hi [Name], this is Alex Rivera from SunPeak Solar — sorry I missed you. I'm calling about the no-upfront-cost program for homes in [City]. I'll try you again tomorrow, or you can reach me back at this number. Thanks!"

Closing — Book the Assessment

Two choices, never an open question
"Here's what happens next: our specialist visits, checks your roof and bill, and gives you exact savings in writing — no obligation. I have Thursday at 10 AM or Friday at 2 PM. Which one suits you better?"
"Done — you're booked for [Day/Time]. You'll get a confirmation text in a minute. If anything changes, just reply to that text. Thanks, [Name] — talk soon!"
"No pressure at all. Tell you what — I'll hold the slot for 24 hours and text you the details. If it works, great; if not, no hard feelings. Sound fair?"

Overdue

Call these first

Due today

Upcoming

Disposition breakdown

This week · 286 calls

Calls per day

Last 7 days
Calls Booked
This week
286 calls
▲ 9% vs last week
Bookings
21 booked
▲ 3 more than last week

Weekly leaderboard

Ranked by appointments booked

Profile

How clients see you on calls

Notifications & dialing

Callback reminders
Alert 10 minutes before a callback is due
Overdue alerts
Flag callbacks that pass their time uncalled
Auto-advance queue
Load the next lead right after logging a call
Call recording notice
Play the recording disclosure at call start
Daily goal digest
Morning summary of your targets and callbacks
MR
Maria Reyes
+1 (•••) •••-0142 · Austin, TX
Calling… 00:00
Call is still running — tap + to bring the panel back, or just browse: Scripts, Leads and every other page stay open.
Your script line

"Hi, is this Maria? This is Alex Rivera from SunPeak Solar — homeowners in Austin are qualifying for our no-upfront-cost program this month. Do you have 30 seconds?"

Log the outcome · or press 1–7
Lead 1 of 8 in today's queue
Check scripts while you talk
Flip through these without leaving the call — or minimise this panel and use the full Call Scripts page behind it.
"Hi, is this Maria? This is Alex Rivera from SunPeak Solar — homeowners in Austin are qualifying for our no-upfront-cost program this month. Do you have 30 seconds?"

If YES: "Perfect. Quick question — roughly how much is your electric bill each month? … And is your roof mostly free of shade during the day? Great — I can book a free assessment. Would tomorrow morning or afternoon work better?"

If NO: "Totally fair — most people say no before they hear the numbers. It costs nothing to check, and the average home here saves about $140 a month. Can I send you the one-page breakdown by text?"
"I'm not interested": "I hear you — and honestly, most of our happiest customers said exactly that at first. Can I ask one quick thing before I let you go: is it the cost, or have you just not seen numbers that make sense yet?"

If it's the cost: "The program has no upfront cost — the payment replaces part of your electric bill, and it's usually lower from month one. A 15-minute assessment would show your exact numbers."

If they're busy: "No problem at all — when's a better moment, this evening or tomorrow morning? I'll keep it under two minutes, promise."
Voicemail drop (under 20 seconds): "Hi Maria, this is Alex Rivera from SunPeak Solar — sorry I missed you. I'm calling about the no-upfront-cost program for homes in Austin. I'll try you again tomorrow, or you can reach me back at this number. Thanks!"
Book the assessment — two choices, never an open question: "Here's what happens next: our specialist visits, checks your roof and bill, and gives you exact savings in writing — no obligation. I have Thursday at 10 AM or Friday at 2 PM. Which one suits you better?"

If they hesitate: "No pressure at all. I'll hold the slot for 24 hours and text you the details. If it works, great; if not, no hard feelings. Sound fair?"